During their resettlement migrants face numerous instances where cultural differences emerge. Normal, day-to-day situations can turn out to be pleasant encounters, but also startling or even mind boggling. And this is not only true for the newcomer. Volunteers, caretakers, neighbors in the host country can also wonder about an intercultural encounter.
Luxembourg is a country with 50% non-Luxembourgish residents. Foreigners come from all over the world and living next to a non-local or working together with a range of nationalities is normal in Luxembourg.
This project focuses on the migrants from Syria but also includes other foreigners who settle in Luxembourg and deal with the cultural differences they encounter on a daily basis.
Take a migrant from a country where society is hierarchical. Visiting a doctor in the relative egalitarian country of Luxembourg may be a surprise as the doctor may ask the patient what he or she thinks has caused a certain inconvenience.
Five volunteer interculturalists, associated with the Hofstede Centre, that have experienced these differences due to their international background, have taken the initiative to create a number of these daily encounters. The project was launched initially in The Netherlands but has now also expanded to Luxembourg and will expand further.
The development of the Luxembourgish sites has been co-financed by the AMIF Fund and by the OLAI (Office luxembourgeois de l’accueil et integration). Volunteers have supported the Luxembourgish project with the translation into French, German and Arabic. We would like to take this occasion to thank them again.
The easy-to-read stories show cultural differences with the Luxembourgish culture, offer guidance on the cause of differences and offer suggestions on how migrants, foreigners as well as Luxembourgish nationals or residents can overcome these in a positive way. Illustrations will help the user to navigate through these intercultural situations. The explanations are done in laymen terms and with additional information based on scientific research, for users who want to understand more. The stories depict the daily struggles of the fictitious family Yousef, a refugee family with Syrian roots, of the fictious Portuguese and Italian family as they settle into the multicultural environment in Luxembourg.
Stories have been validated by refugees as well as organizations providing assistance to migrants. Prof. Geert Hofstede has validated the cultural implications of the events described in the stories.
Connect2Us is partner of the Hofstede Centre and the International Organization for Migration (IOM) in The Hague.
The development of the Luxembourgish website is co-financed by the AMIF Fund and the OLAI.
The Connect2Us Foundation has been recognized as a charity by the CBF (CBF-erkend goed doel), providing trust that the organization has been closely reviewed.
The Central Bureau on Fundraising (CBF) is an independent foundation which has been monitoring fundraising by charities since 1925. The CBF’s task is to promote trustworthy fundraising and expenditure by reviewing fundraising organizations and giving information and advice to government institutions and the public.
Details can be found here.
The Connect2Us Foundation is a ANBI certified institution under Dutch Law. This means that Donations from Dutch taxpayers have special deduction arrangements for ANBI Institutions.
Illustrations of the stories were made by Luigi Segre.
The website is developed by Buro85 and thanks to Studio Cometa.